Refund policy

If you wish, you can return a product, for this you must send what you want to return to the following address:


Main avd of padlock n5-200

29018.Málaga- Spain

When we receive it, we will refund the money, for this we need you to provide us with a bank account number.

Thanks a lot.

Oss !!


Client Name: ____________________________ Client NIF: ____________________________ Order Number: ____________________________ PRODUCT Delivery Date: ____ / ___ / 20__ Current Date: ____ / ___ / 20__ Description of PRODUCT (s): ____________________________________________________________________ ____________________________________________________________________ MANIFEST I. That I have been informed that, As long as the item sent is exactly the one purchased and does not present any defect or factory defect, I will bear the direct costs of returning the product. II. I have been informed that I will not be able to exercise my right of withdrawal on products that are excepted within the clause of EXCEPTIONS TO THE RIGHT OF WITHDRAWAL. (Clause No. 25). III. Attached to this withdrawal document, a copy of the purchase invoice of the purchased product. IV. That I have been informed that, in accordance with current regulations, I must return the product without delay and, in any case, no later than 30 calendar days from the date on which I communicate my decision to withdraw from the contract. V. That based on the aforementioned articles, I exercise the right of withdrawal, returning the corresponding product in perfect condition, with its original packaging, with all accessories and promotions attached to the purchase. Likewise, I accept that, in the event that my right is applicable, the total amount paid on the day, WITHOUT interest, will be returned to the account that I provided within a period not exceeding 30 calendar days from the moment of receipt. hereof by the Provider. Signature: Signed. D / ña .____________________________________________ (The Client)